Refund policy

Last updated: October 31, 2026

Currently closed

Nightgaunt Graphics is currently closed. This policy provides contact and remedy information for existing orders. Store closure does not remove your rights relating to a previous purchase.

Problems with an order

If an item is damaged, defective, incorrect, or has not arrived, contact rooster@nightgauntgraphics.com with your order number and a description of the problem. Photos can help us assess damage or printing issues. We will work with you to arrange the remedy required by applicable law, which may include a replacement, repair, or refund.

Returns, exchanges and cancellations

For a return, size exchange, change-of-mind request, or cancellation, email us with your order details before sending anything back. We will confirm the available options and any applicable return instructions. Contacting us for instructions does not limit any statutory right to cancel or return an item.

Return eligibility for an existing purchase is governed by the terms disclosed when that purchase was made and by applicable law. This policy does not retroactively impose a new return deadline, fee, or final-sale restriction.

Refunds and your rights

Where a refund is due, it will be issued to the original payment method where available, within the period required by applicable law. Your bank or payment provider may need additional time to display the credit.

Nothing in this policy excludes or limits any non-waivable consumer rights, including rights concerning defective or misdescribed goods or cancellation rights that apply in your location.